#489 Jeanne Bliss Shares “Make Mom Proud” Standard for How to Treat Customers

Maxine JohnsonNovember 13, 2023

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Segment 1: Jeanne Bliss pioneered the role of the Chief Customer Officer, holding the first ever CCO role for over 20 years at Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations. She is the author of the book “Would You Do That to Your Mother? The “Make Mom Proud” Standard for How to Treat Your Customers”.

Segment 2: Raymond D. Zinn is an inventor, entrepreneur, investor, angel, bestselling author and the longest serving CEO of a publicly traded company in Silicon Valley. Zinn
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Segment 3: Mike Milan is Finagraph’s Vice President, Customer Success with over 20 years of sales and entrepreneurship experience. He has translated innovative ideas into multi-million dollar businesses.

Segment 4: Dean Foster is the founder of DFA Intercultural Global Solutions; and former Worldwide Director of Berlitz Cross-CulturalHis work has taken him to more than 100 countries.

Segment 5: Jason Hsiao is the Chief Video Officer & Co-Founder of Animoto, an award-winning online video builder that makes it easy for anyone to drag and drop their way to powerful and professional marketing videos.